Secrets to Find Personal Connection in the Digital World

Have you ever wondered how the Disney Company continues to produce a dynamic model of business excellence, customer experience and human connections even in a digital world? Just imagine if you had the “Ex-Disney Guy” and former Disney leader showing you how to create an emotional bond with your customers to beat out your competition and build customer loyalty for life.
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John Formica Digital profit Formula Summit

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John Formica

The "Ex-Disney Guy" and America's Customer Experience Coach

John, the “Ex-Disney Guy” and former Disney Leader, is a highly sought after internationally known speaker and author of the top selling book, “Making the Customer Experience Magical Now!”
John has inspired audiences with over 3,000 keynotes and seminars across the globe while appearing on all major TV networks, business journals, including the Virgin Atlantic In-flight Magazine as Australia’s Top Five Customer Experience Speaker.

Today, John is one of the World’s Foremost “Disney Philosophy” Experts and Top 10 Global Thought Leader and Influencer on Customer Loyalty and Customer Experience.
John is “America’s and Australia’s Customer Experience Coach” and has successfully helped small businesses, tourism communities and coached professionals around the world to lead and build customer loyalty for life, attract and keep more customers and create “Whistle While You Work” Team Environments.

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